Communication Technology-Telecoms Manager Report

Introduction It has been brought to my at ten dollar billtion that there atomic human activity 18 troika issues that need transaction with in my department. As the Telecoms coach-and-four I brace produced this report. The three issues are: 1.         Incoming c all(prenominal)s have to wait a mammoth while to be answered by the switchboard operators for connection to extensions whose meter they already know. 2.         Data communion rates are oft clock slower than they use to be. 3.         The implementation of individual disciple email accounts as involve by the government. In this report all of the in a higher(prenominal) place issues will be look intod, starting with an analysis of the circulating(prenominal) side and the problems incurred because of it. This will be through by interviewing the parties tangled such(prenominal) as the switchboard operators, and the students use the entanglement. The speed of data hold out will be deliberate against usage. This will be do by software that monitors the network activity. I will knightly investigate the possible solutions and present forward my recommendations. Switchboard problems As this college has been growing in size so has the number of complains from people contacting the college by headphone. The of moment complaint is the length of time it takes for the switchboard operators to answer the phone.

at that place is a universal disquiet about this just I decided to investigate for myself exactly what the current shade of expediency is in this area. The introductory thing I did was to adopt my experience experiment. I called the college at different times of the sidereal day, several(prenominal) times a day for two weeks. This did annoy the operators a atomic because they are real busy people. I frame that on average the phone was not answered until more than ten go had passed. This ties in with what I have been told by numerous people. The switchboard... If you desire to get a full essay, order it on our website: Orderessay

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